Frequently Asked Questions

 

Welcome to our frequently asked questions.

What is Galilee Life?

Galilee Life Christian Marketplace is a faith-centered marketplace where people can buy, sell, connect, and be encouraged with God’s Word daily. Since 2018, we have been serving as both a business and a ministry, helping Christian entrepreneurs, artisans, authors, ministries, and shoppers connect through products and services that glorify Jesus Christ.

Our mission is to create a Christ-centered community where faith and business work hand in hand. We bring together Christian vendors from around the world who create products, services, and resources designed to encourage believers, strengthen faith, and point people toward God.

At Galilee Life, we believe that success begins with surrendering our work to the Lord and allowing Him to guide every step. Through prayer, encouragement, marketplace opportunities, magazines, devotionals, and meaningful connections, we strive to help individuals grow both spiritually and professionally.

“Commit to the Lord whatever you do, and He will establish your plans.” – Proverbs 16:3


For Customers:

Why do some products take me to another website?

Some vendors choose to list products as external or affiliate products that link directly to their own websites or other sites they already sell in.

Every vendor and website featured on Galilee Life is carefully reviewed before being approved. When you shop through these links, you are still supporting a trusted member of the Galilee Life community.


How can I trust buying on Galilee Life?

Customer satisfaction is important to us. If you experience an issue with an order, we encourage you to contact the vendor first. If the issue remains unresolved, our team is happy to assist.

For order concerns, email info@galilee-life.com with the subject line Order Inquiry.


What are the shipping rates?

Shipping rates vary by vendor and product. Some vendors offer free shipping, while others calculate shipping based on package weight, size, and destination.

Please review each product listing for shipping details.


Who pays for shipping?

Shipping is typically paid by the customer unless the vendor offers free shipping.


Do I need an account to purchase?

No. Customers may check out as guests without creating an account.


What should I do if my order arrives damaged or incorrect?

Please take a look at the vendor’s refund and return policy if they have one. You can also email info@galilee-life.com within 3 days of delivery and include photos of the issue. Once verified, we will work with the vendor to provide an appropriate resolution.


How can I find vendor shops?

Visit:

www.galilee-life.com/vendor-shops


Where can I find vendor coupons?

Vendor coupons, featured products, and sale items are often displayed within each vendor’s shop page.


For Vendors

How do I get started?

Simply visit our Sell on Galilee page, choose a plan, and submit your application. All vendors are reviewed before approval to ensure alignment with the mission and values of Galilee Life.

Visit:

https://stage.galilee-life.com/sell/


Are vendors approved before selling?

Yes.

To maintain the integrity of our marketplace, all vendors and products are reviewed before approval.

We reserve the right to decline applications or remove products that do not align with our Christian mission and product guidelines.

Please read below for specific products that we do not allow vendors to sell in our marketplace. 


What can I sell?

We welcome products that encourage, inspire, and honor God.

Examples include:

  • Christian apparel
  • Handmade goods
  • Home décor
  • Journals and devotionals
  • Digital products
  • Books and Bibles
  • Gifts and accessories
  • Business services
  • Courses
  • & More

If you have a specific question about your specific products, please email us at info@galilee-life.com.


What products are not permitted?

Galilee Life is a Christ-centered marketplace.

Products that conflict with our mission may not be sold, including:

  • Occult or New Age products
  • Tarot, psychic, mediumship, astrology products
  • Products promoting prayer or worship directed toward saints, angels, deceased persons, or other spiritual beings
  • Products that conflict with the biblical mission of Galilee Life
  • Sexually explicit products
  • Tobacco, drugs, drug paraphernalia
  • Hate, violence, or discriminatory products

We reserve the right to remove products or terminate vendor accounts that violate these guidelines.

If you have a specific question about your specific products, please email us at info@galilee-life.com.


What are the vendor fees?

Listing products is always free.

Vendor memberships can be found via the following link: https://stage.galilee-life.com/sell/

Starter, premium services and memberships are available.


How do I get paid?

Most vendors receive payments directly through PayPal immediately after a sale or no later than 24 hours.


Can I receive payments through Stripe?

Yes.

For vendors who prefer Stripe, payments can be processed through a manual invoicing system.

Once you provide a Stripe invoice, payments are typically sent within 24–48 hours.

A Stripe account is required.


Can I sell if I live outside the United States?

Yes.

International vendors are welcome as long as they can receive payments through PayPal or Stripe and fulfill their orders.


How will I know when I make a sale?

You will receive an email notification for every order placed.

You can also view all orders within your vendor dashboard.


Can I change my username?

Yes. Please email info@galilee-life.com for assistance.


How do I delete my vendor account?

You can delete your vendor account in your shop settings.

You can also email us at info@galilee-life.com and allow 24–48 hours for processing.


Does Galilee Life offer vendor support?

Absolutely.

We provide:

  • Weekly vendor emails with tips and resources
  • Pre-recorded videos
  • Shop setup assistance
  • SEO guidance
  • Product upload services
  • Marketing opportunities
  • Magazine features
  • Prayer support

Our goal is to help Christian entrepreneurs grow both spiritually and professionally.


Do you pray for vendors and customers?

Yes.

Prayer is at the heart of Galilee Life. Whether you’re a customer, vendor, or simply visiting our website, we are honored to pray for you.

Submit a prayer request anytime by contacting us at info@galilee-life.com.